Privacy Policy

Privacy Policy

By using the website https://www.lebonjack.ca (hereinafter the “Site”) and by communicating your personal information to 9365-7401 Québec inc. doing business under the name “Le Bon Jack”. (hereinafter “LE BON JACK”), you consent to LE BON JACK collecting, using, communicating and storing them in the manner provided for in this confidentiality policy.

LE BON JACK does not sell, exchange or transmit your personal information to third parties.1. Definitions

1.1. The expression “personal information” means in particular your first and last name or company name, address, email, telephone number, email address or any other confidential information concerning you that may have been disclosed in the “Contact Us” section of the Site. .

1.2. The term “privacy incident” means the access, use or disclosure not authorized by law to personal information and the loss of personal information or any other breach of the protection of such information.

2. Information Collected Automatically

LE BON JACK automatically collects general information about your use of the Site. This information may include the IP address of your computer, the IP address of your Internet service provider, the web browser used to access the Site, the date and time of access to the Site, the transactions carried out during the use of the Site, the parameters relating to the particular pages consulted on the Site, the navigation time on each page and the content downloaded, if any. General information that is collected automatically is used to improve the Site or for marketing, system management and administration purposes, or for other administrative purposes or to verify compliance with the terms of use. LE BON JACK may use the general information collected automatically to create summaries relating to the use of the Site.

3. Use of cookies

LE BON JACK uses “cookies”, which are small data files transmitted to your browser and stored on the hard drive of your computer to track your use of the Site and to ensure your security in terms of authentication of users. Information from cookies is used to facilitate use of the Site. Most browsers allow users to disable cookies stored on their computer's hard drive. Disabling cookies (not recommended) may prevent you from accessing or using the Site or may create data security vulnerabilities.

4. Information collected within the framework of a mandate

LE BON JACK only collects personal information necessary for the exercise of the mandate which could or which is entrusted to it. Your information, documents and personal information are protected by the applicable legislation and regulations in this area. The personal information you provide to LE BON JACK allows it to confirm your identity, your ability to act (if applicable) and to complete the mandate. By agreeing to entrust a mandate to LE BON JACK, you agree that your personal information will be used for the purposes described above.

5. Security and storage of information (security measures)

The security of its users’ information is a priority for LE BON JACK. LE BON JACK has therefore adopted and implemented physical and technological mechanisms and measures aimed at protecting your personal information and safeguarding its confidentiality. The information you provide is saved and stored in locations to which access is controlled by LE BON JACK. Only individuals within the organization who need to know this information for the authorized use are permitted access.

Despite the measures that LE BON JACK has put in place, which are described above, it is impossible to guarantee that data transmitted over the Internet is secure. LE BON JACK does not guarantee or represent that the personal information you provide is transmitted securely or that it is fully protected against interception, loss, misuse or modification. LE BON JACK assumes no obligation or responsibility for any damage that may result from the unsecured transmission, interception, loss, misuse or modification of personal information that you transmit by email.

6. Non-assignment

Subject to legal obligations, LE BON JACK will not sell the right to a third party to use the personal information of its users. LE BON JACK does not distribute any confidential information without users’ consent.

7. Responsible for the protection of personal information

The person responsible for the protection of personal information ensures in particular that this policy is respected and that it complies with the applicable regulations, he assumes the management of confidentiality incidents, he processes all requests for access, complaints and rectification of personal information.

LE BON JACK appoints David Duquet responsible for the protection of personal information.

Contact details

Email: davidduquet@lebonjack.ca

Telephone: 418.952.0766

8. Consent

By transmitting your personal information to LE BON JACK, you have consented to its use for a specific purpose. LE BON JACK undertakes not to use your personal information for purposes other than those for which you initially transmitted your information (unless you have given written consent to the contrary) and will ask you for new consent. when required.

9. Withdrawal of consent

At any time, you have the right to withdraw your consent to the communication or use of the information provided to LE BON JACK. You must send your withdrawal of consent in writing to the person responsible for the protection of personal information.

10. Use and destruction of information

When the purposes for which the personal information was collected or used are accomplished, LE BON JACK undertakes to destroy or anonymize it to use it for serious and legitimate purposes, unless you consent to the contrary.

Please note, however, that LE BON JACK may use personal information for another purpose without your consent only in the cases provided for by law. For example :

• When its use is for purposes compatible with those for which it was collected; When its use is clearly for the benefit of the person concerned; When its use is necessary for the purposes of preventing and detecting fraud or evaluating and improving protection and security measures; When its use is necessary for the purposes of supplying or delivering a product or providing a service requested by the data subject; When its use is necessary for study, research or statistical production purposes and it is depersonalized.

11. Right of access and communication of information collected

You can request at any time to have access to the personal information held by LE BON JACK and concerning you. To be considered, your request for access must be made in writing and addressed to the person responsible for the protection of personal information. The latter can lend you assistance if necessary.

LE BON JACK undertakes to ensure that the person responsible for the protection of personal information responds in writing to your request for access, promptly and no later than 30 days from the date of receipt of the request. Failing to respond within 30 days of receipt of the request, the person responsible is deemed to have refused to comply.

LE BON JACK undertakes to ensure that the person responsible for the protection of personal information gives reasons for any refusal to comply with a request and indicates the provision of the law on which the refusal is based, the remedies available. to you and the time limit within which they can be exercised. The Privacy Officer can assist you if necessary.

12. Rectification of information collected

LE BON JACK undertakes to rectify, upon request, the personal information collected if it is inaccurate, incomplete or equivocal, or if its collection, communication or retention is not authorized by law.

Your request for rectification must be made in writing by a person proving their identity and addressed to the person responsible for the protection of personal information. The latter can assist you if necessary.

LE BON JACK undertakes to ensure that its personal information protection manager responds in writing to your request for rectification, promptly and no later than 30 days from the date of receipt of the request. Failing to respond within 30 days of receipt of the request, the person responsible is deemed to have refused to comply.

LE BON JACK undertakes to ensure that the person responsible for the protection of personal information gives reasons for any refusal to comply with a request and indicates the provision of the law on which the refusal is based, the remedies available. to the applicant and the time limit within which they can be exercised. The Privacy Officer can assist you if necessary.

When the person responsible for the protection of personal information acquiesces in a request for rectification, he or she issues free of charge to the person who made it a copy of any modified or added personal information or, as the case may be, a certificate of the withdrawal of a personal information from the deletion of such information.

13. Appeal

In the interest of transparency, LE BON JACK would like to inform you that you can submit to the Commission for Access to Information a request for examination of a disagreement relating to the application of a legislative provision relating to access or the rectification of personal information.14. Privacy incident

LE BON JACK has implemented a confidentiality incident management protocol in which the people who assist the person responsible for the protection of personal information are identified and which provides for the concrete actions that must be taken in the event of an incident. This protocol provides in particular the responsibilities expected at each stage of incident management, including the measures to be taken to ensure data security.

LE BON JACK undertakes to take reasonable measures to reduce the risk of harm being caused and to prevent new incidents of the same nature from occurring if it has reason to believe that a confidentiality incident involving personal information is is produced.

If the incident presents serious harm, LE BON JACK undertakes to notify the Commission for Access to Information and any person whose personal information is affected by the incident.

Confidentiality incidents are recorded in a register in accordance with the requirements of the law. This register is integrated into the LE BON JACK company book.

15. Changes to this Privacy Policy

LE BON JACK reserves the right to modify this privacy policy at any time, by posting a new privacy policy on the Site, without notice or obligation to you or any other person. The collection, use and communication of your information by LE BON JACK will be subject to the version of the privacy policy which is then displayed and in force.